Frequently Asked Questions

While appointments are recommended to reduce waiting time, we also accept walk-in patients depending on availability. Booking in advance helps us serve you faster.

Yes, we accept selected medical aids. Please contact our reception to confirm if your medical aid is covered.

Please bring your ID, medical aid card (if applicable), and any previous medical records or test results that may help the doctor understand your condition.

A standard consultation usually takes 15–30 minutes, depending on your condition and the care required.

We provide care for general illnesses, chronic conditions (such as diabetes and hypertension), infections, women’s health concerns, children’s health, respiratory issues, and more.

The doctor will assess your condition, provide a diagnosis, and if needed, include medication as part of your treatment plan during your visit.

Absolutely. We strictly follow medical confidentiality and data protection regulations to ensure your information remains private.